Privacy policy

This Privacy Policy outlines how gemsdirect.online collects, uses, maintains, and discloses information obtained from users (referred to as “Users”) of the gemsdirect.online website (“Site”). This policy is applicable to the Site and all products and services provided by gemsdirect.online.

Collection of Personal Information

gemsdirect.online may collect personal information from Users in various ways, including when Users visit the Site, register on the Site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources available on the Site. Users may be asked for their name, email address, mailing address, phone number, and payment information. Users may, however, visit the Site anonymously. gemsdirect.online will collect personal information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal information, except that it may prevent them from engaging in certain Site-related activities.

Non-personal Identification Information

gemsdirect.online may collect non-personal identification information about Users whenever they interact with the Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users’ means of connection to the Site, such as the operating system and the Internet service providers utilized and other similar information.

Web Browser Cookies

The Site may use “cookies” to enhance User experience. Users’ web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How We Use Collected Information

gemsdirect.online may collect and use Users’ personal information for the following purposes:

  • To improve customer service: Information provided helps us respond to customer service requests and support needs more efficiently.
  • To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Changes to This Privacy Policy

gemsdirect.online has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically

Your Acceptance of These Terms

By using gemsdirect.online, you signify your acceptance of this privacy policy and terms of service. If you do not agree to this policy, please refrain from using our website. Your continued use of the Site following the posting of changes to this policy will be deemed as your acceptance of those changes.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at info@gemsdirect.online

This Privacy Policy was last updated on April 12, 2024.

Thank you for trusting gemsdirect.online with your information.